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H
Hoven91
Participant
April 3, 2014
Question

Creative Suite 5.5 Design Standard EXIT CODE: 15 ERROR

  • April 3, 2014
  • 1 reply
  • 423 views

Hello Everyone,

I keep getting a Exit Code: 15, When I try to install Creative Suite 5.5 Design Standard.

In the Summarty i get  0 fatal error(s), 0 error(s), 0 warning(s).

I have already ran the Adobe Clean Tool, still now luck.

Any ideas on how to fix this would be great. Thanks!!!

This topic has been closed for replies.

1 reply

Gurleen_K
Gurleen_K
Participating Frequently
April 3, 2014

Hi Hoven91,

Please refer to the following link:

http://helpx.adobe.com/x-productkb/global/installation-launch-log-errors-creative.html

You may also follow the steps menyioned in this forum link;

http://forums.adobe.com/thread/1186883

Regards

Gurleen

H
Hoven91Author
Participant
April 3, 2014

I tried the links you provided but im still having the same problem.

H
Hoven91Author
Participant
April 3, 2014

Exit Code: 15 - Media DB Sync failed.
[    5548] Thu Apr 03 08:31:04 2014  INFO
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
Create Required Folders
Assuming install mode
::START TIMER:: [Bootstrap]
Perform Bootstrapping ...
[    5548] Thu Apr 03 08:31:30 2014  INFO
:: END TIMER :: [Bootstrap] took 25850.1 milliseconds (25.8501 seconds) DTR = 19.9612 KBPS (0.0194934 MBPS)
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
:: END TIMER :: [Sync Media DB] took 1.65451 milliseconds (0.00165451 seconds)
:: END TIMER :: [Total Timer] took 25900.3 milliseconds (25.9003 seconds) DTR = 19.9226 KBPS (0.0194556 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 0 error(s), 0 warning(s)

-------------------------------------------------------------------------------------
Exit Code: 15 - Media DB Sync failed.

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