Skip to main content
Participant
April 1, 2017
Question

Creative Suite CS 5 Upgrade Error message

  • April 1, 2017
  • 1 reply
  • 229 views

IO want to upgrade camera raw for my CS5 Creative Suite but continue to get the following error message for camera raw and all other software. Is there a fix, what's causing the error?

Thanks,

David

    This topic has been closed for replies.

    1 reply

    John T Smith
    Community Expert
    Community Expert
    April 1, 2017

    At some point in the past (I don't know the exact date) Adobe "merged" the original update manager into the Cloud update manager, which means you are no longer using your original update manager

    I have read some messages that the latest (Cloud) updater sometimes doesn't work with old programs... Try installing your updates manually

    Updates start here and select product, read to see if you need to install updates in number order, or if the updates are cumulative for the individual product http://www.adobe.com/downloads/updates/

    ddkutAuthor
    Participant
    April 1, 2017

    Thanks John,

    Downloaded them manually but I get the same error message.

    David

    Jeffrey_A_Wright
    Legend
    April 3, 2017

    David are you still receiving a download error when applying the update locally?  Can you post a screen shot of the new error message?