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onthomas
Participant
February 25, 2013
Answered

creative suite download error from india (student teacher edition)

  • February 25, 2013
  • 1 reply
  • 616 views

I recently purchased Adobe Creative Suite and keep getting an error when downloading.

I have tried phone support, chat support, and posting support, but am still unable to download my purchase~

Help!

T

    This topic has been closed for replies.
    Correct answer pwillener

    I have removed the image from your last post, as it contains the serial number of your software.

    I am not sure if you can just download the trial version of the CS6 Master Collection and use your serial number with it (I don't know if the Student Teacher Edition is in any way different from the "normal" product.)

    You can try downloading the trial from http://prodesigntools.com/tag/ddl

    1 reply

    pwillener
    pwillener
    Legend
    February 25, 2013

    "getting an error" means nothing; please provide some details.

    O
    onthomasAuthor
    Participant
    February 25, 2013

    I have purchased the "download" version of Creative Suite Master Collection Student Teacher Edition. I have paid for it and sent in my Teacher/Student documents. They were approved. Now I navigate to a page that has buttons for downloading it - its about a 7gb download. My IT guy tried downloading it last night but the download did not complete. He tried a second time and the download came to 100% but again the file did not work. I have contacted him to provide more details for you. T

    I just spoke with my IT guy he says "unable to complete" downloading

    Is this the information that you need?


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