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JPB_Adobe
Participant
July 6, 2014
Question

CreativeCloud.exe doesn't work anymore. It seens to be not activated in the system tray.

  • July 6, 2014
  • 1 reply
  • 177 views

Hello and sorry for my english. My name is Jean-Pierre BRETHES and I have a problem with the creativecloud.exe program which doesn't want anymore to start. (since a while now) The icon in the system tray doesn't appear and it still to be gray (not red). When I clic to lunch the program nothing happen. When I try to reinstall it the download end by a windows "error 50" and everything is stopped.

AT the beginning I wanted to download In design  program to try the PAO functionalities. Thank to help me. My email adress is <removed email - kglad>. Have a nice day. JP

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    1 reply

    kglad
    Community Expert
    Community Expert
    July 6, 2014

    uninstall your cc app, run the cleaner and then reinstall, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

    JPB_Adobe
    JPB_AdobeAuthor
    Participant
    July 12, 2014

    Hello and sorry for the delay. Thank you for your answer. I did what you wrote and everything is fine now. Really thank you for that. I fully understood regarding my email address in my message. I will not anymore do this error.

    Have a nice day.

    Sincerely, Jean-Pierre BRETHES

    De : kglad

    Envoyé : dimanche 6 juillet 2014 23:33

    À : Jean Pierre BRETHES

    Objet : CreativeCloud.exe doesn't work anymore. It seens to be not activated in the system tray.

    CreativeCloud.exe doesn't work anymore. It seens to be not activated in the system tray.

    created by kglad <https://forums.adobe.com/people/kglad> in Downloading, Installing, Setting Up - View the full discussion <https://forums.adobe.com/message/6527054#6527054>

    kglad
    Community Expert
    Community Expert
    July 12, 2014

    you're welcome.

    p.s. please mark helpful/correct responses.