creatve cloud no me abre

Descargue normal mente creative cloud pero al intentar abrirlo de nuevo no me abre la pestaña por favor alguien que me diga como reglar esto

Correct answer Bani Verma

Hi Victoria%20jimenam35167904,

We'll be happy to assist you, but before that we need to know some more information like,

Which Adobe product you have purchased?

What is the exact error code/message if you are getting any? Kindly attach a screen shot.

What operating system you are using with the version?

I reviewed your Adobe ID( email address ) you have utilized to post here on forums and i could not locate any Subscription/Membership on it.

Community Expert

do you have a question?

Correct answer