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Pratibha Bibyan
Known Participant
December 3, 2018
Answered

credit card payment problems

  • December 3, 2018
  • 1 reply
  • 821 views

hi myself  pratibha bibyan from india. i have credit card payment problems withAdobe Creative Cloud membership - Student & Teacher Edition (one-year) my problem is that i try to place new order fill up all the credit card payment details but after click conform  membership keep show loading  process  but it's not completely  and  i do not known why do not conform membership option get stuck and keep show loading  process stuck and keep show loading  process ? and try   5 different credit cards please help me to solve problem? i paste link youtube video link which i create myself i request please check this link:ScreenCapture 2018 12 4 00 21 55 - YouTube

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Correct answer John T Smith

This is a public forum, not the link to Adobe support

-other users here can't help with a payment problem

-please click the link below to contact Adobe staff to help

Be sure to remain signed in with your Adobe ID before accessing the link below

-you must also allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact/support.html

1 reply

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
December 3, 2018

This is a public forum, not the link to Adobe support

-other users here can't help with a payment problem

-please click the link below to contact Adobe staff to help

Be sure to remain signed in with your Adobe ID before accessing the link below

-you must also allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact/support.html