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June 1, 2021
Question

Credit card payment problems because International payments disabled

  • June 1, 2021
  • 0 replies
  • 176 views

Hi, just a short tip after my crazy account problem.

When Adobe pretend that the Credit card refused the withdrawal, nothing
in the support base (AFAIK) suggests to look at the following option:

when you go to your credit card setup page, you have generally access to an option
called "Accept International operations" or "Paiements de l'étranger"...

In my case, I disabled this option since I want to protect the account.

But Adobe is not invoicing from France (I work in France), therefore the payment

could not succeed, without any message giving a clue about the reason.

So, if you have the same kind of trouble, check this option with your bank.

Oliver

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