Cretive cloud error

Forum|Forum|6 years ago
January 27, 2020
1 reply
225 views

As i open the app it immediately shows this error..

Has anyone seen this before? What can i do to fix it?

Creative Cloud

This topic has been closed for replies.

AxelMatt

Community Expert

Please try the following steps below:

Sign out from the Adobe Creative Cloud desktop application (Sign in and sign out to activate Creative Cloud apps)
Browse to the location: [System Drive]:\ProgramData\Adobe
Rename the 'SLStore' folder to 'SLStore_old'
Browse to the location: [System Drive]:\Program Files (x86)\Common Files\Adobe
Rename the 'SLCache' folder to 'SLCache_old'
Sign in to the Adobe CC desktop app

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded