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December 29, 2012
Answered

cs 6 and cs6 trial might both be on my computer-don't want problems when "trial" ends in 30 days.

  • December 29, 2012
  • 1 reply
  • 522 views

I had massive problems getting cs6 (paid version) to install after updating my computer to winows 8. Lots of issues with serial number on Adobe's part. Now, i ran belarc scan, says I have trial version of cs6, with totally different sn then what my paid version is. I would like to make sure adobe cs6 is properly installed on my computer, and don't want to be unpleasently surprised in 30 days, which is how long i think the trial lasts. What should I do? just delete cs 6 using uninstall? I only see one cs 6 in the install/uninstall section, there it is not listed as a trial. Thank you for any help!

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    Correct answer Mylenium

    Trial or not trial is merely determined by an activation being present or not. There can never be two separate installs of the same product. It's simply technically impossible. And whatever that strange tool refers to is probably some orphaned files/ registry keys which an uninstall/ reinstall won't fix, either. Just input your serial and see if it works. If it doesn't, run the Creative Suite Cleaner Tool and reinstall.

    Mylenium

    1 reply

    Mylenium
    MyleniumCorrect answer
    Legend
    December 29, 2012

    Trial or not trial is merely determined by an activation being present or not. There can never be two separate installs of the same product. It's simply technically impossible. And whatever that strange tool refers to is probably some orphaned files/ registry keys which an uninstall/ reinstall won't fix, either. Just input your serial and see if it works. If it doesn't, run the Creative Suite Cleaner Tool and reinstall.

    Mylenium

    December 29, 2012

    Thank you so much for this information. I had such trouble getting the paid version to work, I am cautious about what I am using perhaps somehow being a trial version. If it is a trial version I am actually using, I don't want to go through what I went through again in 30 days, I would rather I get it straight now.  Where would I input the "input your serial and see if it works" to test which version I have? Thank you again.

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