Skip to main content
I
Isabel_Schmitt
Participant
July 5, 2013
Question

CS 6 Master COllection with Win8

  • July 5, 2013
  • 1 reply
  • 2124 views

Hey all, I'm tryin to run the Master Collection with Win 8 on my new laptop.

I downloaded the trial (MasterCollection_CS6_LS16. 7Z) but I don't know how to install it now.

When I use the installation app it says, problem.. and check your save location.

ANd later, that there has been a problem with extracting the archive and i should try to download again.

Any ideas what to do?

I'm also trying to download the dmg file now..

Thanks!

    This topic has been closed for replies.

    1 reply

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    July 5, 2013

    Where are you downloading your installation files from Isabel?  If you purchased your software from Adobe then please see http://forums.adobe.com/thread/1006208?tstart=0&promoid=KBHJQ for information on how to download and extract your purchased software.

    The DMG file you are referencing is for Mac OS 10 so there is no need for you to download the DMG file.  Hopefully the location you are downloading also offers the EXE file.  Download the EXE file to extract your Master Collection 7zip file.  You can then run the installer once it is extracted.

    I
    Isabel_SchmittAuthor
    Participant
    July 5, 2013

    Thanks,

    but I cannot find the CS6 Master Collection in the download list, so i looked it up in google and found a link there. I only downloaded the 7Z.

    Where can i find the 7zip file PLUS the exe file? Guess this is the problem. It always says I should download again by around76% of extracting.

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    July 5, 2013

    Have you purchased Creative Suite 6 Master Collection Isabel?  Just curious as why you were not directed to a correct download location by your reseller.

    You can find both the 7zip file and EXE file at http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html.  I would probably delete whatever you have downloaded so far as I am unsure where exactly you obtained the installation files from.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices