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Photoshopist
Participant
December 14, 2014
Answered

CS2 Premium reinstalling Adobe Photoshop activation problems

  • December 14, 2014
  • 1 reply
  • 743 views

To: Adobe.com

From: Paul Sacca

  1. sacca.paul@gmail.com

Subject: CS2 Premium

To Whomever it Concerns,

After recently upgrading my computer's CPU, Memory and Graphics it became necessary to singularly reinstall my Adobe Photoshop (inc. Illustrator & Bridge) since I don't use the other members of the CS2 Premium Suite I made this a custom installation. Everything is working correctly with the exception of my Adobe Activation Warning System.

As you know Adobe no longer supports the CS2 Product you sold me which is your decision regardless of my belief of how good customer service should work. Your Web Site Trouble Shooting Guide states:

Adobe strongly advises against running unsupported and outdated software. The serial numbers provided as a part of the download may only be used by customers who legitimately purchased CS2 or Acrobat 7 and need to maintain their current use of these products.

I did legitimately purchase this product and once again I disagree with Adobe and wish to continue using my CS2 Photoshop, Illustrator & Bridge.

Am I to ignore your Warning System continually as I use my product? Is there another way to peacefully resolve this conflict? or Are you going to make this ugly and insist I buy yet another updated Adobe Product that you will still continue to support (for the time being)? My wish is simply to continue using my Photoshop without threats or problems from Adobe...can you help?

Paul Sacca

    This topic has been closed for replies.
    Correct answer John Waller

    You can keep using CS2 without further cost. It just requires a few steps to remove the activation version and replace it with the non-activation version.

    Uninstall your CS2.

    Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3

    Download the non-activation version of CS2 from the above link. It's valid for CS and CS2 owners.

    Install then enter the new non-activation serial number provided at that link. Your existing CS2 serial number will no longer work.

    1 reply

    John Waller
    Community Expert
    John WallerCommunity ExpertCorrect answer
    Community Expert
    December 14, 2014

    You can keep using CS2 without further cost. It just requires a few steps to remove the activation version and replace it with the non-activation version.

    Uninstall your CS2.

    Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3

    Download the non-activation version of CS2 from the above link. It's valid for CS and CS2 owners.

    Install then enter the new non-activation serial number provided at that link. Your existing CS2 serial number will no longer work.

    N
    natural_judge15D5
    Participant
    May 3, 2016

    Hello, I hope someone can help. I reinstalled CS2 Premium using the non-activation downloads, but I get an error with Photoshop telling me that my serial number, name or company does not match. The CS2 serial number also does not work for some of the tools like InDesign. This is very frustrating. I've spent all day on this.

    John Waller
    Community Expert
    John WallerCommunity Expert
    Community Expert
    May 3, 2016

    Are you using the non-activation serial number found at the download link?

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