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Participant
May 21, 2020
Question

CS2 Premiun - LOCKED, dead program

  • May 21, 2020
  • 2 replies
  • 594 views

I can no longer load my CS2 using my purchased cd's. My computer is captible but when I enter my serial key it tells me that it is incorrect when I know it is correct.  An Adobe customer service support member implied that because CS2 was discontinued I will no longer beable to use it.  It seems that Adobe is taking something from me that I paid for.  My computer still runs PhotoShop 5.5, a much older program.

I would like my existing program to work or Adobe to give me one that will. 

This topic has been closed for replies.

2 replies

Nancy OShea
Community Expert
Community Expert
May 21, 2020

Adobe discontinued Creative Suite 1, 2 and 3.  The activation servers were retired several years ago.  So even if you have an old computer, the original disks and a matching serial number, it won't do you any good because there is no possible way to activate the software.  

MODERN OPTIONS:
Photoshop or Premier Elements 2020 (approx $100, no subscription needed)
https://www.adobe.com/products/photoshop-elements.html

Creative Cloud Photography Plan (approx $10/month for 1 year subscription)
https://www.adobe.com/creativecloud/photography.html

Creative Cloud All Apps Plan (31 + apps & services)
https://www.adobe.com/creativecloud/plans.html

 

===========
Beware of fake Adobe reps who may contact you privately offering to sell you software or take control of your computer. It's a scam, run away!  Creative Suite is no longer legally sold by any vendor, retailer or country now. 

 

Nancy O'Shea— Product User & Community Expert
John T Smith
Community Expert
Community Expert
May 21, 2020

CS3 and earlier are completely dead programs that may not be activated

 

Adobe will not give you a free replacement