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A
Anonymous
December 4, 2020
Answered

CS3 - Disappointment and Anger

  • December 4, 2020
  • 3 replies
  • 883 views

My 10-year old iMac recently needed a new hard drive - other than that, the machine is going strong and with the newly-installed SSD dive it's probably good for another ten years. The CS3 activiation (as I'm sure you've heard from many others) died. Since the software had been working flawlessly until three weeks ago, I didn't hear a peep about the servers and support ending.

 

I recall that I spent $1500 on this software. I join many others in the community who are disappointed and angry at Adobe for their lack of respect, their placing profit above service, and their policy which, regadless of the EULA, is de facto theft.

 

    This topic has been closed for replies.
    Correct answer John T Smith

    Of course that is spam... Adobe does not use an outlook email address

    3 replies

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    January 12, 2021

    Of course that is spam... Adobe does not use an outlook email address

    A
    Anonymous
    January 12, 2021

    Thank you 🙂

    A
    Anonymous
    January 12, 2021

    Scam Alert! Someone named Rita using an email address AdobSupport24x7@outlook.com (posing as Adobe Support), offered to fix the problem. First they asked what MacOS I was running. It turns out they were "offering" CS6 at a "discounted" price. Fortunately they didn't get my credit card number!

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    January 12, 2021

    That is not enough information... you need to post that person's Adobe ID

     

    In this format https://community.adobe.com/t5/user/viewprofilepage/user-id/17733558 (which is you)

    A
    Anonymous
    January 12, 2021

    They sent me a direct email (return adress: community_noreply@adobe.com) so I don't know how to find their Adobe ID. See below for the message:

     

    From: Rita Testa...
    Date: Jan 04, 2021 08:11 AM

    Hi,

    You can Directly send Email to our Adobe Customer Care Team at Email Address:-
    AdobCustomer24x7@outlook.com and they will help you via Email.

    Note:-Compose New Email and Copy and Paste the Email ID mentioned Abobe and send Email.

    Team Adobe

    .
    .Michael.
    Inspiring
    January 4, 2021

    Hi Robert, have you read activating-illustrator-cs3? Maybe it is helpful.

    T
    Test Screen Name
    Legend
    January 4, 2021

    .Michael, thank you for posting, but that post is unhelpful, useless and frustrating. Since the original post it has changed, and activation and reinstalling is just not possible.

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