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jamesf62519647
jamesf62519647
Participating Frequently
January 8, 2016
Answered

CS3 Licensing Issue.

  • January 8, 2016
  • 4 replies
  • 618 views

I have CS3 and all of the products are saying that my licensing has expired and that I need to reinstall the software, which I have now done 3 times, but it still saying it is not licensesd so that I should contact someone from Adobe. I cannot even open PDF files on my computer now, which is crazy frustrating.

    This topic has been closed for replies.
    Correct answer J453

    I just uninstalled CS3 again and then ran the Adobe Cleaner product and reinstalled CS3 and still no luck.


    What version of OS X are you running? This problem is usually caused by a damaged user account from upgrading the OS or using Migration Assistant.

    https://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html

    Does installing from a new user account work?

    4 replies

    J
    J453
    Legend
    January 13, 2016

    What is the exact error you are receiving? Can you provide a screenshot?

    jamesf62519647
    jamesf62519647Author
    Participating Frequently
    January 13, 2016

    James Fruits

    Creative Arts Guy

    Momentum Christian Church

    "A church for people who don’t like going to church."

    Sunday mornings in Garfield Heights at 10:30 AM and in Twinsburg/Macedonia at 8, 9:30, & 11

    www.momentumchurch.com

    [personal information removed –mod]

    jamesf62519647
    jamesf62519647Author
    Participating Frequently
    January 12, 2016

    If someone from Adobe could please respond to this post, that would be great. How you can refer me to a forum for my only source of support for this product and then not answer me in a timely manner is beyond frustrating.

    Ned Murphy
    Ned Murphy
    Legend
    January 12, 2016

    I am going to share the little information I have ... quite a few years ago CS3 failed on me and the normal approach of reinstalling failed to get the licensing back in place. So I searched for whatever I could find and did get it working again for a number of years.  The last time it gave out I gave in.

    Reinstall CS3 - when normal fails
    -------------

    http://forums.adobe.com/message/3227705#3227705 (worked the first time it failed)

    http://forums.adobe.com/message/1228877#1228877 (see last posting)

    jamesf62519647
    jamesf62519647Author
    Participating Frequently
    January 13, 2016

    Ned, thanks for sharing. I am working on a Mac computer, so your notes (at least on the 2nd link) aren't useable for me. Thank you though.

    jamesf62519647
    jamesf62519647Author
    Participating Frequently
    January 11, 2016

    I am so frustrated at how Adobe offers NO phone or chat support for any products that are not cloud subscription based and the only support offered is through a forum that I have doubts if it will ever be answered. I just want to be able to use the products that I paid for. The only option the software is giving me is to contact Adobe support. Very, very frustrated.

    jamesf62519647
    jamesf62519647Author
    Participating Frequently
    January 8, 2016

    What do I need to do to make things right and get CS3 working on my computer again. I have the Creative Cloud on my main computers, but I want to keep CS3 on this computer.

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