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pfbwong
Participant
July 21, 2014
Answered

CS3 master collection "maximum number of activations allowed...has been reached", previously installed on 2006 imac that has been disposed by managment, so no way to deactivate, any help?

  • July 21, 2014
  • 3 replies
  • 3622 views

CS3 master collection "maximum number of activations allowed...has been reached", previously installed on 2006 imac that has been disposed by managment, so no way to deactivate, any help?

my enduser id is 20037502 contract number 4400044113 invoice number 15267602

    This topic has been closed for replies.
    Correct answer Ned Murphy

    Serial number and activation support (non-CC)

    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

    3 replies

    A
    Anonymous
    December 23, 2016

    Having the same problem. Can't deactivate it on an old computer, installed it on my new computer and it says it will expire in 30 days even though it sees a valid key. Chatted with volume support and they said this:

    "I have checked and found that this is a CS3 version, and the support for this is only available on Adobe forums, you need to contact the forums team and an expert from support team will help you."

    Ned Murphy
    Ned MurphyCorrect answer
    Legend
    July 21, 2014

    Serial number and activation support (non-CC)

    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

    H
    hunterr20328299
    Participant
    June 23, 2015

    I have the same issue for a Windows Version of CS3 and was told by chat support that CS3 is no longer supported via chat support and that I needed to post on the forums. Can anyone assist me in this? I have all the documentation and serial number for Design Standard CS3 but no longer have access to the machines the initial copy was activated on. The machines have been discarded.

    Ned Murphy
    Ned Murphy
    Legend
    June 23, 2015

    If the people in chat refuse to reset your activations there is nothing anyone here can do to change that - activation support is their responsibility.  For them to turn you to the forums is something they should know better to not do.  No one in these forums can reset your activations.

    Mylenium
    Mylenium
    Legend
    July 21, 2014

    Contact activation support by web chat.

    Mylenium

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