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A
Anonymous
October 4, 2019
Question

CS3 new serial number and special installer.

  • October 4, 2019
  • 3 replies
  • 321 views

I am trying to re- install CS3 on an IMac. I followed the instructions, got a new serial number and downloaded the special installer. I had uninstalled the original CS3. When running the new installer Setup it failed before showing any options. It showed a small window saying that an error was encountered, and it could not continue. There was no error number.

The previous install of the original DVD had been completed without any errors.

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    3 replies

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    October 5, 2019

    This is for Mojave, but you can see if this helps:

    https://www.macworld.co.uk/how-to/mac-software/open-apps-mojave-photoshop-3684425/

    A
    Anonymous
    October 5, 2019
    I restarted my Mac and the install has now completed OK without the error. It didn't ask for the new serial number that I had been given. Also, the registration window still fails to connect so I assume that it doesn't matter since activation is not required on this special version. But what's the purpose of having the new serial number? I guess that I can continue to use the software as if registered and activated. In that case I am happy. Thanks for all the replies.
    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    October 4, 2019

    Legacy Creative Suite installers are not supported by Sierra +.  You need a  terminal workaround described below.

    https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html

    And don't even think of installing Catalina until you're fully committed to newer 64-bit software.     

     

    Moving this question from forum Community Help to Get Started.

    Nancy O'Shea— Product User & Community Expert
    A
    Anonymous
    October 5, 2019
    Unfortunately my OS is prior to Sierra. It is 10.11.6.
    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    October 4, 2019

    What operating system?

    A
    Anonymous
    October 5, 2019

    10.11.6 El Capitan. That is the latest OS compatible with my early 2008 IMac.

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