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grahammclellan
Participant
November 25, 2015
Answered

CS3 Serial number

  • November 25, 2015
  • 3 replies
  • 1908 views

Hi,

I purchased CS3 in 2007 and now want to upgrade to CC but I don't have the copy of CS3 anymore & have just installed a new harddrive.

How do I go about getting my serial number?

Thanks

    This topic has been closed for replies.
    Correct answer Sheena Kaul

    As I've said, I don't have the box or have the software installed currently.

    I have proof of purchase in the form of an invoice but that's it.

    I was speaking to someone via chat at Adobe who said you may be able to supply a universal serial number in order for me to get the CS3 discount when signing up to Creative Cloud.

    Thanks


    You may try to reach the support via call/chat.

    Contact Customer Care

    **Be sure to remain signed in with your Adobe ID before accessing the link above**

    3 replies

    Kanikas
    Legend
    January 31, 2018
    grahammclellan
    Participant
    November 25, 2015

    No it doesn't, I can't have registered it.

    As mentioned I no longer have the box with serial either.

    I have an invoice with the proof of purchase though.

    Sheena Kaul
    Legend
    November 25, 2015

    Hi,

    I have checked your account details and I don't see any serial number registered to it.

    You can follow the link as provided by Pattie as there is no other option to retrieve the serial number other than this.

    Regards,

    Sheena

    grahammclellan
    Participant
    November 25, 2015

    As I've said, I don't have the box or have the software installed currently.

    I have proof of purchase in the form of an invoice but that's it.

    I was speaking to someone via chat at Adobe who said you may be able to supply a universal serial number in order for me to get the CS3 discount when signing up to Creative Cloud.

    Thanks

    Pattie-F
    Legend
    November 25, 2015

    Does your serial number show on your account page?

    https://www.adobe.com/account.html

    For more information on locating or registering serial numbers, please see this link:

    Find your serial number quickly