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Fylgiur
Inspiring
June 7, 2020
Answered

CS4 licensing problems after new install

  • June 7, 2020
  • 2 replies
  • 1152 views

Hello!

I have installed and registered properly CS4 Design Premium on my computer, but cannot start any app. When I click, I get a message: Licensing for this product has expired. 

I followed these instructions (both Solution 2 and Solution 3): https://helpx.adobe.com/creative-suite/kb/error-licensing-product-expired-cs4.html but they didn't help. Just one thing I made differently in Solution 3 was that I didn't use the Add or Remove Programs feature in Windows but the program Revo Uninstaller. 

In addition, I don't know why I have this problem. I didn't use CS4 before, only CS3.

I don't know what else I could do. Pls help. Thanks!

    This topic has been closed for replies.
    Correct answer Fylgiur

    Hello again.

    I actually managed to get a CS4 installation links and serial number as a result of my persistence. I have however new problems with running it. When I try to run it, a pop up appears that reads Licensing for this product has expired. I followed these instructions but they didn't help: https://helpx.adobe.com/creative-suite/kb/error-licensing-product-expired-cs4.html.

    Maybe you can help?

    2 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    June 7, 2020

    Remove old CS3 files with the Adobe Cleaner Tool and delete the Adobe PCD folder from your system.

    https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

     

     

     

    Nancy O'Shea— Product User & Community Expert
      T
      Test Screen Name
      Legend
      June 7, 2020

      That's great news and I'm glad to hear it... since there are scammers out there. Let's hope someone can sort out the remaining tech issues.

        F
        FylgiurAuthorCorrect answer
        Inspiring
        June 7, 2020

        Hello again.

        I actually managed to get a CS4 installation links and serial number as a result of my persistence. I have however new problems with running it. When I try to run it, a pop up appears that reads Licensing for this product has expired. I followed these instructions but they didn't help: https://helpx.adobe.com/creative-suite/kb/error-licensing-product-expired-cs4.html.

        Maybe you can help?

        T
        Test Screen Name
        Legend
        June 7, 2020

        This persistence ... did it mean someone from Adobe finally contacted you with a private message and offered you CS4 at a special price?

        F
        FylgiurAuthor
        Inspiring
        June 7, 2020

        No, someone from Adobe has sent me (in an email) links and serial number of CS4 for free. However, as I wrote, I cannot start it... 😕😕

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