Skip to main content
B
bjb_jr
Participant
January 4, 2012
Question

CS4 Premiere Pro Re-Install fails

  • January 4, 2012
  • 1 reply
  • 711 views

Please point me in the right direction here.

Hard drive failed, however I was able to locate the SN and key from registry, and I am able to see all the folders for CS4 Premiere Pro on the old hard drive (would not boot, and allow me to run windows), so after I installed a new hard drive, I was able to look at the old hard drive and I went to the folder that has the setup file, it will not initialize, and quits, so here I sit frustrated that i cannot re-install software that I paid for, and worked very well until the HD went belly up. I have no need to upgrade to later versions at this point.

Please point me to where I can get whatever files I need to re-install, and thanks.

Ben

This topic has been closed for replies.

1 reply

Vikrant R
Vikrant R
Inspiring
January 4, 2012

If you need help to locate your serial number, see this document: http://kb2.adobe.com/cps/152/tn_15290.html.

You'll need to reinstall the software again beforew you can use it. You can use the original media to reinstall the software. As your hard disk crashed, your software is still activated, you will need to get in touch with Adobe support to reactivate on the new HD. See http://kb2.adobe.com/cps/100/1008779.html for details.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices