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Robert Carter1954
Participant
June 30, 2012
Question

CS4 reinstall & CS2 serial number

  • June 30, 2012
  • 1 reply
  • 674 views

My iMac has been fitted with a new hard drive & I need to reinstall CS4 Design Standard UPSL.

I have the boxed serial number.

I am asked for the serial number of my previous product to prove my upgrade route; I am given options to select individual CS2 components (eg. Illustrator, Photoshop) but not Creative Suite 2 Standard which is the product and serial number I have.

So it's a dead end. I am working by using the 30 day trial option but need to crack this urgently!

Any suggestions gratefully received, with thanks.

Robert Carter

This topic has been closed for replies.

1 reply

Arpit Kapoor
Arpit Kapoor
Participating Frequently
June 30, 2012

For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issue you have described.

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