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Anonymous
May 16, 2016
Answered

CS4 - Setup Error

  • May 16, 2016
  • 2 replies
  • 2580 views

I have been trying to download CS4 on my laptop and keep getting:

"Setup Error - Setup has encountered an error and cannot continue. Contact Adobe Customer Support for assistance."

I am only finding that forums are available for assistance, but unable to find something that helps. Wondering if anyone has any guidance.

Processor: 2.6GHz

RAM: 4.00 GB

System type: 64-bit

Thank you!

    This topic has been closed for replies.
    Correct answer kglad

    @vemundh28200161 

     

    if you have a legal copy of cs4 you won't be able to use beyond 30 days because cs4 is no longer able to be activated.

    2 replies

    vemundh28200161
    vemundh28200161
    Participant
    September 21, 2023

    On my system the issue was a folder juntion. And after moving the setup folder to a new clean c: root folder it all worked fine.

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    September 21, 2023

    @vemundh28200161 

     

    if you have a legal copy of cs4 you won't be able to use beyond 30 days because cs4 is no longer able to be activated.

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    May 16, 2016

    Downloading is what you do to get a file from an Internet site to your computer... Installing is what you do to have install files put a program on your computer and link it to your operating system... what are you doing... downloading, or installing?

    Exactly which operating system?

    If Windows

    Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL permissions may help... says Encore, but sometimes required for ALL Adobe programs (this is NOT the same as using an Administrator account)

    -also RIGHT click the EXE and select a compatibility mode in the pop up option window

    A
    Anonymous
    May 16, 2016

    I am installing when I get the error message.

    Operating system: Windows 7

    And could you tell me more about the 'Encore'. I am not following....

    Thank you!!

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    May 16, 2016

    Right click the EXE and select RUN AS ADMINISTRATOR in the option window

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