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chasingproblems
Participating Frequently
August 31, 2012
Answered

CS4, "The installation database is corrupt"

  • August 31, 2012
  • 1 reply
  • 10576 views

Help!  Wanted to install this on my new PC. I had no problems originally installing it on my older PC.  I have disks...but can't get past disk #1.  i don't want to deactivate it from the old PC, if I can't get it back.

I'm getting nowhere fast.  Any suggestions?  Thanks!

Rosemary

This topic has been closed for replies.
Correct answer Jeffrey_A_Wright

Jeff, I have exactly the same issue. Everything unzipped and looks like the same file structure as on my old machine. I first took my original install files and it gave me the first message. Them I followed instruction re the trial download and have exactly the same MSG. I am also running w 7 64 bit.

My Lightroom installed perfectly, but cs4 won't run the setup file.

No idea but assume some conflict with win 7.

Suggestions?

Sent from my iPhone


Download and extracting the install files is a separate issue from the error the Installation Database is corrupt.  Please see Error "...Installer Database is Corrupt..." when you install Adobe Creative Suite 3 products - http://helpx.adobe.com/creative-suite/kb/error-installer-database-corrupt-install-1.html for details on how to resolve this difficulty.

1 reply

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
August 31, 2012

Can you please try copying the install files to your desktop to check to see if you receive a disc error.  If you do then it is likely your installation media has been damaged.  You can download a fresh copy of the install files by following the directions listed at http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html.

C
chasingproblemsAuthor
Participating Frequently
September 1, 2012

Thanks for your reply Jeff.  I tried to install from my desktop, but I got the same message.  I'm on the site that you suggested and tried to install File 1 of the CS 4 Production Premium, and it returns:  HTTP ERROR: 404 /support/downloads/dlm/main.jsp

Any suggestions?

Thanks again.

Rosemary

Arpit Kapoor
Community Manager
Arpit KapoorCommunity Manager
Community Manager
September 1, 2012

Chasing Problems, you are getting that 404 error because you did not read the instructions properly. Please read the download instructions present on the same page and i am sure you will be able to download it without any issues.

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