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johnv26546691
Participant
September 14, 2018
Answered

CS5 213:11error

  • September 14, 2018
  • 3 replies
  • 339 views

I went to open a file and received a messaging regarding licensing stating I have an error 213:11 and am seeking help fixing the problem.  I am not on the cloud as I purchased CS5 in 2012 outright. 

    This topic has been closed for replies.
    Correct answer kglad

    Adobe PCD folder and SLStore folders - restore permissions on both folders:  https://helpx.adobe.com/creative-cloud/kb/configuration-error.html

    3 replies

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    September 14, 2018

    Adobe PCD folder and SLStore folders - restore permissions on both folders:  https://helpx.adobe.com/creative-cloud/kb/configuration-error.html

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    September 14, 2018

    Code 213:11 https://forums.adobe.com/thread/2515236

    A
    Community Expert
    AxelMattCommunity Expert
    Community Expert
    September 14, 2018

    Please take a look here:

    Install log error: "License store does not allow writing" | Adobe Creative Suite 5.5, Adobe Creative Suite 5

    Resolve the licensing issue and error 213:xx for Acrobat X and Acrobat XI

    Error 213:11 A problem has occured with the licensing of this product

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