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October 16, 2016
Answered

CS5.5

  • October 16, 2016
  • 4 replies
  • 449 views

Hi all,

My company purchased CS5.5 when it was the latest version. We now want to install the second license on a new computer. Anyone know if this is still possible? Thanks

    This topic has been closed for replies.
    Correct answer Ani*Adobe

    Hi there,

    Please download a copy of installer from Download Adobe Creative Suite 5.5 products  and use the serial key saved to your account by following the steps here - Find your serial number

    ^Ani

    4 replies

    Ani*Adobe
    Ani*AdobeCorrect answer
    Inspiring
    October 17, 2016

    Hi there,

    Please download a copy of installer from Download Adobe Creative Suite 5.5 products  and use the serial key saved to your account by following the steps here - Find your serial number

    ^Ani

    Peru Bob
    Community Expert
    Community Expert
    October 17, 2016

    Katchup wrote:

    We now want to install the second license on a new computer.

    Is it a second serial number or a second installation of the same serial number?

    If a single serial number, you may install it on two computers, but are not allowed to use them at the same time.

    Bani Verma
    Legend
    October 17, 2016
    John T Smith
    Community Expert
    Community Expert
    October 16, 2016

    Sure... IF your new computer has a compatible operating system

    Mac Sierra problems https://forums.adobe.com/thread/2211696

    Premiere Pro and Sierra https://forums.adobe.com/thread/2211815

    https://blog.conradchavez.com/2016/06/16/macos-10-12-sierra-will-adobe-software-work/

    For Mac El Capitan or the newer Sierra operating system read below

    -https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html

    CS6 and earlier programs have not been tested and will not be updated for Mac El Capitan/Sierra

    -which means that you try to use CS6 and earlier at YOUR risk of having problems

    -you may get CS6 and earlier programs to install and run, or you may not (some do, some don't)

    -Java https://helpx.adobe.com/dreamweaver/kb/dreamweaver-java-se-6-runtime.html may help

    Install CS5 on Mac 10.11 https://forums.adobe.com/thread/2003455 may help (also for other than CS5)

    -also a TEMPORARY security change https://forums.adobe.com/thread/2039319

    -http://mac-how-to.wonderhowto.com/how-to/open-third-party-apps-from-unidentified-developers-mac-os-x-0158095/

    -and more on gatekeeper https://support.apple.com/en-au/HT202491

    Cloud & Win10 https://helpx.adobe.com/creative-cloud/kb/Windows_10_compatibility_FAQ.html

    -also, only CURRENT products will be tested and updated for compatibility with Windows 10

    -so if you have an older program, you update to Windows 10 at YOUR risk of problems

    -you may get CS6 and earlier programs to install and run, or you may not (some do, some don't)

    An idea that MAY work to install and/or run old programs in Windows 10... works for some, not for others

    -RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window

    -or Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL Windows permissions may help... says Encore, but sometimes required for ALL Adobe programs (this is NOT the same as using an Administrator account)