Skip to main content
October 3, 2015
Answered

CS5.5 Premium on MacBook Air with no CD Drive - already activated Serial Number

  • October 3, 2015
  • 1 reply
  • 182 views

Need help in loading up CS5.5 Premium on my new MacBook Air (No Cd Drive)

Says my Serial Number already been activated etc etc from previous laptop i owned,

I have d/loaded the trial 30 day version from Adobe.

???

Thanks!

This topic has been closed for replies.
Correct answer Ned Murphy

If the problem is that you have already tied up the two activations you are allowed, then you need to contact Adobe Support thru chat and ask them to reset your activations.

For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.


Serial number and activation chat support (non-CC)
https://helpx.adobe.com/contact.html?step=PHSP-PHXS_downloading-installing-setting-up_licensing-activation_stillNeedHelp

If your problem is something other than that you will have to explain the details of "etc etc"

1 reply

Ned Murphy
Ned MurphyCorrect answer
Legend
October 3, 2015

If the problem is that you have already tied up the two activations you are allowed, then you need to contact Adobe Support thru chat and ask them to reset your activations.

For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.


Serial number and activation chat support (non-CC)
https://helpx.adobe.com/contact.html?step=PHSP-PHXS_downloading-installing-setting-up_licensing-activation_stillNeedHelp

If your problem is something other than that you will have to explain the details of "etc etc"