Skip to main content
A
Alexei Danchenkov
Participant
February 28, 2012
Question

CS5 Design Premium fails to install on Windows8 (dev beta release)

  • February 28, 2012
  • 1 reply
  • 1159 views

I was working successfully with CS5 Design Premium for months on WindowsXP, but decided I need more memory. Due to memory limitation issues of WindowsXP of 3.5Gb I decided to try Windows8 (developers' beta version has been released).

Installation fails after selection of component parts - both for entire suite and for any individual products - Photoshop, Indesign, Illustrator, etc.

Specifically, I get this error message:

cpsid_83578r3: Error, "Validate license at Pre-chrome" when installing - Creative Suite 5

Click here for details and corrective...

I wonder if this can be corrected by Adobe or whether the answer is simply that I am experimenting with Windows8 way too early?

Is there anything I can do do properly reinstall?

Cheers, Alexei

This topic has been closed for replies.

1 reply

Gautham_K
Gautham_K
Participating Frequently
February 28, 2012

Hi,

It is difficult to point of to the exact cause of the issue as the applications would not be tested for compatibility on beta versions of an operating system.

The document mentioned in the error posted above leads to this link : Install Log Error

The steps in the document are for Windows XP, Vista & 7.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices