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A
Anonymous
April 17, 2012
Question

CS5 Extended

  • April 17, 2012
  • 2 replies
  • 2754 views

Just installed CS5 extened on my mac and when I try to launch it, it shuts down unexpectedly???? HELP!!

    This topic has been closed for replies.

    2 replies

    M
    Manish-Sharma
    Inspiring
    April 18, 2012

    Which Adobe application are you talking about..?

    What is your OS ?

    A
    Anonymous
    April 18, 2012

    Hi

    Thanks for contacting me. OS is snow leopard and the application is photoshop CS5 extended. When I try to open the application it asks me to reload software because some information is missing.

    Regards

    Lee Clifford

    M
    Manish-Sharma
    Inspiring
    April 18, 2012

    Can you put the screen shot of teh error?

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    April 17, 2012

    Did you receive any error messages while trying to install?  Which operating system are you using?  I would recommend you start by running the Adobe Support Advisor - http://www.adobe.com/support/loganalyzer/ you can use this to automatically review your installation logs and attempt to locate a solution.

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