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terrykennedy
Participant
December 16, 2012
Answered

CS5 Update Manager keeps trying to install old updates

  • December 16, 2012
  • 1 reply
  • 513 views

Yesterday I installed CS5 Master Collection on a replacement computer and used "Check for Updates" in Photoshop to download and install the latest versions. That went fine, but only updated Photoshop to 12.0.4 and Illustrator to 15.0.2. I manually downloaded and installed the PS 12.0.5 and AI 15.0.3 updates and all went well (or so I thought) - PS reports 12.0.5 and Illustrator reports 15.0.3 in their "About" dialogs.

Tonight I found an Adobe Update icon in my tray and clicked it. It tells me it wants to install PS 12.0.4 and AI 15.0.2 (one patch level back on each). I let it run, figuring it would notice that everything was up-to-date. It didn't - it downloaded and tried to install those updates, reporting Update Failed for both. If I check for updates again, I am again offered those two updates.

I found this old thread http://forums.adobe.com/thread/714043 which discusses a similar issue with Dreamweaver. I tried deleting the C:\Users\username\AppData\Local\Adobe\AAMUpdater\1.0 folder and rebooting as shown in that thread, and it didn't fix the problem - the update manager keeps trying to download and install un-needed and out-of-date updates.

How do I get Update Manager to understand that these updates have already been applied? I don't want to simply disable update checks for these products, as I'll miss any future updates. And I'd rather not deactivate and uninstall all of CS5 Master Collection and reinstall if I don't have to - that seems like using a sledgehammer to squash a mosquito.

    This topic has been closed for replies.
    Correct answer Mylenium

    I don't want to simply disable update checks for these products, as I'll miss any future updates.

    There won't be any. CS5 is now 2.5 years old and nobody goes back to support such old versions anymore when CS7 is knocking on the door. Even the .3 update was only done after heavily misinformed public outcries over that alleged major security whole with certain file types which was an utter non-issue for 90% of the users, anyway....

    Mylenium

    1 reply

    Mylenium
    MyleniumCorrect answer
    Legend
    December 16, 2012

    I don't want to simply disable update checks for these products, as I'll miss any future updates.

    There won't be any. CS5 is now 2.5 years old and nobody goes back to support such old versions anymore when CS7 is knocking on the door. Even the .3 update was only done after heavily misinformed public outcries over that alleged major security whole with certain file types which was an utter non-issue for 90% of the users, anyway....

    Mylenium

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