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Anna Cook
Participant
September 5, 2017
Answered

CS5 will not download properly to my computer

  • September 5, 2017
  • 2 replies
  • 204 views

Hello,

I have tried to download CS5 from Adobe to my computer 4 times. The first three the download would not complete. On the final one, it seemed to be working until I clicked "install" then I received the following error message: "install" can't be opened. You should eject the disk image. Can someone please help me with this? It has taken far more time than it should to shift the program I purchased to a new computer.

Thank you!

Anna

    This topic has been closed for replies.
    Correct answer John Waller

    If you're on a Mac running Sierra, see

    Installing Creative Suite on macOS 10.12 (Sierra)

    2 replies

    John Waller
    Community Expert
    John WallerCommunity ExpertCorrect answer
    Community Expert
    September 5, 2017

    If you're on a Mac running Sierra, see

    Installing Creative Suite on macOS 10.12 (Sierra)

    Ned Murphy
    Ned Murphy
    Legend
    September 5, 2017

    Download and Installation Help -

    https://helpx.adobe.com/download-install.html

    CS5 - https://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html

    You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.  Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.

    CS5: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

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