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Participant
May 8, 2023
Question

CS6 activation issue

  • May 8, 2023
  • 2 replies
  • 734 views
After installing, I wanted to activate cs6 master collection online but it shows no internet connection, although the internet is in other programs and browsers.Going to offline activation I also can't because it doesn't generate a response code. :((( HELP!
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2 replies

kglad
Community Expert
Community Expert
May 8, 2023

disconnect your computer from the internet. then select offline activation 

John T Smith
Community Expert
Community Expert
May 8, 2023

TLS 1.2 is now required to connect https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html
-on Windows be sure to do the EASYFIX.MSI in step 2 of the above link
-test your browser https://clienttest.ssllabs.com:8443/ssltest/viewMyClient.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-https://helpx.adobe.com/download-install/kb/unable-to-reach-adobe-servers.html