cs6 activation problems on mac - solution

Question

I had problems activating CS6 on a new Mac laptop, and after many hours online chatting to support, and many weeks of not being able to use the software, I finally was sent this list of files to delete having uninstalled all remains of the initial installation... it worked!

Manually remove the Adobe Files and folder:

MacHDD\Applications\Utilities\Adobe Installers\Uninstaller for the suite.

Mac HDD\Appl\Utilities\Adobe AIR installer n Uninstaller

Mac HDD\Appl\Utilities\Adobe Installers.

Mac HDD\Lib\Appl Supp\Adobe*

Mac HDD\Lib\Logs\Delete files or folder in regards to Adobe.

Mac HDD\Lib\Preferences\Delete Files in regards to Adobe n Flexnet Publisher folder.

Mac \Users\User Name\Lib\Appl Supp\Adobe

Mac HDD\Users\User　Name\Lib\Logs\Delete files or folder in regards to Adobe.

Mac HDD\Users\User Name\Lib\Preferences\Delete Files in regards to Adobe.

Mac HDD\Users\Shared\Lib\App Supp\Adobe

Mac HDD\Users\Shared\Adobe

Atul_Saini · Answer

We are glad to here that it worked, this could be of the last resort in case the problem is machine specific. Here are some other options that you could try in case you face activation issues again.

https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html and you may Learn to activate or deactivate Adobe apps form here.

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