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Participant
November 19, 2025
Answered

CS6 Activation. Serial number being revoked.

Hello. Hope i may get some help with this issue. I have been trying to activate Adobe CS6 on my windows 11. After research on the community, I was able to sign in using my phone and installed the whole CS6 Suite. However, after inputting my serial number when propmpted, it says that it has been revoked. This isn't the case becausemy adobe online account shows that i have CS6 registered under that serial number, and that there are no active users using it. Please help. 

  

ExUSACorrect answer
Legend
January 27, 2026

Nobody here can help you. If your serial has been revoked, you’ll need to find a different solution.

11 replies

kglad
Community Expert
Community Expert
November 20, 2025

you can ask adobe support if the revocation was an error.

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Participant
November 20, 2025

I also tried offline activation and it was the same dead end. 

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Kevin Stohlmeyer
Community Expert
Community Expert
November 20, 2025

Hi @Precious_judge7262 when did you purchase this copy of CS6? 

The only reasons a license is outright revoked is 1. Its been found to be pirated/shared (doesnt sound like this is the case) or 2. It was an educational license which all of those were revoked in the past year after 12 years active. 

 

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John T Smith
Community Expert
Community Expert
November 20, 2025

Yours is the 1st message saying education licenses are revoked after 12 years... do you have an Adobe link for that?

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Community Expert
November 20, 2025

See here: Invalid or revoked serial numbers

 

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My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 26H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
Participant
November 20, 2025

Thank you, but this is a dead end as well because the only solution here is to upgrade to the subscription, which is not what i am trying to do.

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jane-e
Community Expert
Community Expert
November 20, 2025

 

@Precious_judge7262 

 

What happened when you clicked the blue text that says "Please contact customer support"?

 

Jane

 

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Participant
November 20, 2025

Yes I already spoke with customer support and they said the only place i can get some help is here at the community forum. 

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ExUSACorrect answer
Legend
January 27, 2026

Nobody here can help you. If your serial has been revoked, you’ll need to find a different solution.

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