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Participant
June 8, 2024
Question

CS6 - Adobe Genuine Service Alert - PopUp - THIS APP WILL DISABLE IN 5 DAYS

  • June 8, 2024
  • 2 replies
  • 1603 views

Please Adobe what this means? I have purchased CS6 Master Collection for a lot of money many years ago.  I still want to use it, do not want to move to the cloud apps. Will You return me the money in case of app is disabled?  What should I do for apps not disable, so I will be using them in future?

 

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2 replies

Community Expert
June 8, 2024

Where did you purchase the app from? This message will pop up if your serial number is invalid ( https://helpx.adobe.com/x-productkb/global/invalid-revoked-serial-numbers.html?linkId=100000264877931 ).  You can try re-entering your serial number or re-activating, but if the serial is invalid/revoked then you don't have any course of action other than to subscribe to the newer versions or consider alternative solutions.

kglad
Community Expert
Community Expert
June 8, 2024

open one of the cs6 apps > click help > activate or sign in.