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tigr_ldy
tigr_ldy
Inspiring
January 3, 2023
Answered

CS6 and Win 11 Install Issues with PxHIpa64.sys

  • January 3, 2023
  • 4 replies
  • 14734 views

I've seen some similar posts but nothing that has exactly what I have and the full solution so I'm trying again.  I know CS6 is old and outdated but I use Bridge/Camera Raw and Photoshop for casual photo editing.  

 

I have a brand new Dell PC running Windows 11 Pro.  When I attempt to do a full install I get issues with PxHIpa64.sys or Px Engine Device Driver for 64-bit Windows Rovi Corporation.  The later issue I resolved by not installing Adobe Flash Builder.  

 

Do I need to just install using admin privileges?  Or, do I also need to take memory integrity off while I do the install?  Can I turn it back on after?  If I just install PS6, Bridge and InDesign will that remove this driver requirement?  

 

Thanks!

    Correct answer tigr_ldy

    I read lots about that and it doesn't look to solve the problem.  What is weird is that prior to the first install, I did NOT have to use AAM.  There is nothing in that listing that suggests this will solve my problem.  I even found an old site that housed the CS6 install package and redownloaded that and tried to do an install, but still the same issue.  So, it must be something that Win 11 is blocking I'm thinking now.   I'll try to see if I can get something there....but any other thoughts from folks would be appreciated.  I'll holler with my conclusions.


    Okay. I FINALLY figured it out.  Apparently some install files from the "bad" installs were hanging around in the registry file.  Once I went in and manually delete all the adobe entries it worked great using compatibility and as admin.  I'm up and running.  Phew.

     

    4 replies

    B
    Brandon_Tarr
    Participant
    July 18, 2025

    --------------------------------------------------
    Component installs PxHlpa64.sys
    --------------------------------------------------
    Adobe Flash Professional CS6 no
    AIR for Apple iOS support (FP) no
    Adobe After Effects CS6 no
    Adobe Audition CS6 yes
    Adobe Encore CS6 no (conditional on deselecting the SonicWrappers_ph component)
    Adobe Illustrator CS6 no
    Adobe Illustrator CS6 (64-bit) no
    Adobe Photoshop CS6 (64-bit) no
    Adobe Photoshop CS6 no
    Adobe Prelude CS6 no
    Adobe Premiere Pro CS6 no
    Adobe SpeedGrade CS6 no
    --------------------------------------------------

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    July 18, 2025

    @Brandon_Tarr 

     

    were you able to install cs6 (minus audition) on win 11?

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    January 3, 2023

    1. New operating systems require new software that's compatible.

     

    2. For occasional use, I recommend PS Elements 2023.  No subscription required.

    https://www.adobe.com/products/photoshop-elements.html

     

    3. See PS Elements system requirements.

    Microsoft Windows 10 version 2004 or later (version 21H1 recommended); Windows 11 (version 21H2), 64-bit versions only; Windows 7, Windows 8.1 not supported.

    https://helpx.adobe.com/photoshop-elements/system-requirements/older-versions.html

     

    Hope that helps.

     

    Nancy O'Shea— Product User & Community Expert
      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      January 3, 2023

      use compatibility mode (win 7) for installer and running.

      tigr_ldy
      tigr_ldyAuthor
      Inspiring
      January 3, 2023

      Using either compatibility mode or run as admin gives me the following error now:  Installer failed to Initialize.  Please download Adobe Suppor Advisor to detect the problem.  I tried that but it comes up with nothing anymore.  I have the full file folder on my desktop.  Its weird to me that all of a sudden I can't do an install of any type now - not even not using compatibility or admin rights.  Uh oh...I'm regressing instead of progressing.  

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      January 3, 2023

      support advisor has been retired.

       

      see if you have a log file:

      https://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html#main_Analyze_the_main_Creative_Suite_5_or_CS5_5_product_install_log

      John T Smith
      Community Expert
      John T SmithCommunity Expert
      Community Expert
      January 3, 2023

      Two ideas that MAY work to install and/or run old programs in Windows 10 or Windows 11
      -RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window
      -and/or select Run as Administrator to assign FULL Windows permissions
      -also https://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html

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