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EposVox
Known Participant
January 25, 2014
Question

CS6 & CC Instantly Close, Audition "License could not be validated"

  • January 25, 2014
  • 1 reply
  • 3480 views

Hi,

I am given the full CS6 suite through my school. I also just subscribed to the student Creative Cloud subscription (which I really don't want - I wanna wait until it is available through my school - but I thought just having CC would get rid of my CS6 woes).

What's happening:

The night before last I was editing a huge, important project in Premiere Pro CS6 and Audition. Following some tutorials and wanting to make use of Audition CC's new features, I installed a trial of Audition CC and everything worked fine.

Yesterday morning Premiere Pro closed every time it opened a project. Didn't matter WHICH project or if I created a new project. --Wasn't just crashing - if I moved a source file and relocated it when I opened the project, it would ask me if I wanted to save the project before closing.-- Every other CS6 program would do the same thing except Audition CS6 which said "Your license could not be validated. Audition must now shut down." I'm assuming this is what's happening to the other programs.

Hours of pulling my hair out, researching and trying fixes, I subscribe to CC and let it download the programs overnight.

This morning, it's doing the exact same thing. Photoshop, Premiere close instantly, Audition says my license could not be validated.

What the heck is going on??

Here is a YouTube video showing what happens when I open Audition, Premiere & Photoshop. (The weird error that pops up when I load the support chat is just my Gyazo GIF being unable to upload the gif - irrelevant.) https://www.youtube.com/watch?v=b12euH1aFME

Log-stuff:

The only major concerning thing I found in the Event Viewer this morning was:

Activation context generation failed for "C:\Program Files (x86)\Adobe\Adobe Dreamweaver CC\Dreamweaver.exe".Error in manifest or policy file "" on line . A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest. Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Sounds like an activation issue - maybe related to my problem.

[I've seen people ask for and post the Adobe logs but no post saying where those are. Point me and I will post them.]

My PC:

  • Windows 7 Ultimate 64-bit, activated
  • 24GB RAM
  • AMD Phenom II X4 965BE 3.4GHz Quad Core CPU
  • 240GB SSD that the programs boot from
  • 2TB HDD that the caches are (were ) on
  • Nvidia GeForce GTX 660 GPU
    • Nvidia GeForce 9800 GT GPU (PhysX - Adobe set to use the 660, which is CUDA compatible, etc.)
  • 1080p + 1280x1024 resolution

What I've Tried (That I Can Remember):

  • Reinstalling (multiple times)
  • Creative Cloud Cleaner (+ reinstalling)
  • Signing out & back in of the creative cloud program
  • Using a new user account & repeating
  • Buying & installing full CC collection
  • Uninstall - Creative Cloud Cleaner - Reboot - CCleaner clean/registry fix - reboot - reinstall
  • Contacted Support chat - just told me it's a technical issue, but the tech team isn't in til Monday.......
  • More things

HELP!!!!!!!

This topic has been closed for replies.

1 reply

Mylenium
Legend
January 25, 2014

You have a hardware driver problem. Check your device manager. Presumably your SSD storage driver needs a refresh.

Mylenium

EposVox
EposVoxAuthor
Known Participant
January 26, 2014

According to device manager, I have the most updated driver version. Never had problems before.

Why would I just now have issues with a year of it working flawlessly?

What else could it be?

Would this be alleviated by installing creative cloud to one of my Hard drives instead?