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C
Cynipidae
Participant
July 22, 2013
Question

CS6 design standard installation fail with no error

  • July 22, 2013
  • 2 replies
  • 563 views

I am trying to install my student/staff version of CS6 on my computer (windows 7 prof.) and it keeps failing. The download of the .exe and .rar go fine.  I activate the .exe and it creates the extracted file.  During the installation (shortly after the windows config) the installation progress window just dissapears but the programs are no where on my computer (searched start menu, windows search, control panel, etc.).  There was never any error message given for why the installation didn't work.

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    2 replies

    T
    TdLinks
    Participant
    July 28, 2013

    Hi,

    To solve this problem you must reinstall a clean system Win 7 and then do not forget to update the system with Service Pack 1 for Windows 7.

    good luck,

    TendanceLinks

    AMreso
    AMreso
    Inspiring
    July 22, 2013

    Hi,

    Is it .rar or .7z ?

    If you downloaded both the files (.exe and .7z) than you need to double click on to the .exe file to run the setup. Both the files .exe and .7z should be in the same folder.

    C
    CynipidaeAuthor
    Participant
    July 22, 2013

    it is .exe and .rar.  I ran the .exe and it went through all of the set up (where it extracts all the files and starts the installation) but then it just stops with no error.  I needed the software on my laptop and desktop. This process worked with my laptop but it won't work with the desktop.

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