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Participant
January 3, 2021
Question

CS6 Download from a Serial Number

  • January 3, 2021
  • 1 reply
  • 134 views
I have a registration number for CS6 from s teachers edition that I purchased a few years back, that I want to deactivate it from one computer and install it on another.  The chat said it is no longer supported and to contact you to accomplish this.   
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1 reply

John T Smith
Community Expert
Community Expert
January 3, 2021

You DE-activate on your old computer, and install on your new computer the same way you did the first time... put your disc in the drive and enter your serial number when asked

 

how to deactivate https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

Participant
January 3, 2021

Is there anything I can do if the download won't show up in my order history?