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E
E Hung
Participant
October 15, 2022
Answered

CS6 Download issue - cannot scroll down to pick language

  • October 15, 2022
  • 1 reply
  • 129 views

Hi, 

I recently purchased a new computer and trying to reinstall all the applications. 

I have CS6 purchased years ago and I can find the download link on the product page. However, when I press download, only the first few languages showed correctly. The pop-out box cannot scroll down for me to pick the one that I need. 

Is there any other way to download the file, please? Or any way to scroll down the box? 

 

Thanks a lot. 

 

Kind Regards, 

Elizabeth 

This topic has been closed for replies.
Correct answer kglad

select something you can see (and select), then use tab.

 

and/or make sure your computer's display settings are 100%

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
October 15, 2022

select something you can see (and select), then use tab.

 

and/or make sure your computer's display settings are 100%

    E
    E HungAuthor
    Participant
    October 15, 2022

    Solved.
    Thanks a lot. 
    Reduced the browser percentage to 50% and it shows all options. 

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    October 15, 2022

    oh, if it was 100%, that must be a small screen.  anyway, glad you got it fixed!

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