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A
AP1756
Participant
March 1, 2014
Answered

CS6 Instalation errors

  • March 1, 2014
  • 1 reply
  • 287 views

I spent 5+4 hours with two Adobe tech agents (India) a few days ago, trying to resolve CS6 instalation errors. No solution only a damaged Acrobat 8.1.3 which I need everyday and was in WORKING order before all this. Acrobat 8 cannot find a cab file for repair, it produces a run-time error, quits AND it did not add a PDF Port so I cannot print PDF's from my music notation sofware. I have InD 5 and PShop CS 3 in working order on my system, which I cannot afford to loose. After installing from the suite, CS6 apps produce a permissions error. Obviously, I had elevated my local admin acount.  I also have 3 instalation logs. How do I upload them? Thanks,

System Win 8 Pro x86

This topic has been closed for replies.
Correct answer AP1756

I am disappointed in NO HELP from staff. I did solve my problems by running a fabulous utility from Tweaking.com which resolved all permissions and registry issues without a new re-instal.

1 reply

Rave
Rave
Participating Frequently
March 1, 2014

Hi AP1756,

Acrobat 8 has not been tested and is unsupported on Windows 8.

Please consider purchasing the latest version of Acrobat 11 Pro.

A
AP1756Author
Participant
March 1, 2014

Rave,

Any chance you read in my post that I purchased CS6, including Acrobat X Pro? The TITLE of the post? The issue is CS6! Please re-read my original post. I uninstalled Acrobat 8 before attempting to instal CS6. Acrobat X, along with all other CS6 apps produce the error above. BTW, Acrobar 8 worked fine for months in Win 8 x86. - Thanks

A
AP1756AuthorCorrect answer
Participant
March 3, 2014

I am disappointed in NO HELP from staff. I did solve my problems by running a fabulous utility from Tweaking.com which resolved all permissions and registry issues without a new re-instal.

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