CS6 installation asking for proxy password

Forum|Forum|13 years ago
May 9, 2012
2 replies
11594 views

I am upgrading one of our school PC's from CS3 to CS6.

Everything is downloaded and the installer has begun.

It asks me now to provide a proxy server username and password.

?

We do use a proxy at school for internet access and this uses NTLM authentication to track the staff and students sites visited by their active directory credentials.

There is no other proxy server username or password...

What should I enter as it won't let me carry on without entering something...

This topic has been closed for replies.

M

Md34675879duqt

Participant

please send me adobe photoshop cs6 password

kglad

Community Expert

@Md34675879duqt

for what exactly are you asking?

Mylenium

Legend

Use the proxy's admin credentials. Not saying that this sounds in any way right, but this seems the quickest fix to what no doubt is a bug of sorts...

Mylenium

B

BalcarrasITAuthor

Participating Frequently

The proxy is just a box!

A smoothwall product that provides filtering to our students.

IE is set to go through this proxy via group policy.

I am not sure there is any "admin" credentials - just everyones unique username and password in active directory.

I tired my own windows logon details but that failed.

where do I go for support?

Jeffrey_A_Wright

Community Manager

Have you contacted your I.T. department and ask them to enter the proper credentials? It is expected behavior for our software to access the Internet with CS6 we are doing this to register the product to your Adobe ID. It should also pass that information on so when CS6 checks for updates it will use the same proxy credentials.

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