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October 23, 2012
Answered

CS6 Master Collection - Acrobat Pro - exit code 6

  • October 23, 2012
  • 1 reply
  • 1078 views

Successfully installed entire collection on my Windows 7 PC. Except that Acrobat Pro failed to install. The following message was presented:

Exit Code: 6

Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DW050 ... WARNING: DW066 ...

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 3 error(s), 1 warning(s)

WARNING: DW066: OS requirements not met for {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0

----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------

ERROR: Error 1310.Error writing to file: C:\Config.Msi\PF5706.tmp.   Verify that you have access to that directory.

ERROR: Install MSI payload failed with error: 1601 - The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance.

MSI Error message: Error 1310.Error writing to file: C:\Config.Msi\PF5706.tmp.   Verify that you have access to that directory.

ERROR: DW050: The following payload errors were found during install:

ERROR: DW050:  - Acrobat Professional: Install failed

Need a solution to this problem - thanks in advance!

Bill

    This topic has been closed for replies.
    Correct answer Mylenium

    Errors "Exit Code: 6," "Exit Code: 7"

    Also you may need to run this:

    Acrobat Cleaner Tool

    Mylenium

    1 reply

    Mylenium
    MyleniumCorrect answer
    Legend
    October 24, 2012

    Errors "Exit Code: 6," "Exit Code: 7"

    Also you may need to run this:

    Acrobat Cleaner Tool

    Mylenium