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A
Anonymous
May 18, 2012
Question

CS6 Master Collection installation say the following products could not be installed successfully? H

  • May 18, 2012
  • 1 reply
  • 1214 views

After installing CS6 Master Suite I get the following message:

Some item for the following products could not be installed successfully...and then it list every product except FB, FW, SG and PL. Ive installed and re-installed twice with the same result. In addition I cannot open .CR2 in Photoshop CS6. I know this is kind of a broad question but I think Ive done everything correctly

Any advice?

    This topic has been closed for replies.

    1 reply

    Mylenium
    Mylenium
    Legend
    May 18, 2012

    Any advice?

    Not really. You are not telling us anything here. We need exact system specs and the install logs . Likewise, support for specific camera models in ACR is dependent on specific versions as listed here. Depending on what camera you use, you may need the ACR 7.1 Beta from the Labs.

    Mylenium

    A
    Anonymous
    May 18, 2012

    Thanks for commenting. My fundamental problem was that I was saving the download to the wrong place. Unfortunately there was no default option as to where to save it to-but after some trial and error and after saving the download to the Users folder everything is working perfectly and I'm happily enjoying CS6 master suite. I'm sure this is a common user error but due to the fact that I wasn't prompted with a default choice for saving the download I had some initial difficulties.

    Thanks again

    Ck

    Ps-I tried to find the download error report but once u close the download assistant it's a little hard to locate...

    Sent from my iPhone mini robot

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