CS6 master collection....what system can I us to verify my serial code on CD

Forum|Forum|4 years ago
October 2, 2021
2 replies
870 views

Hi .....I own CS6 Student Master Collection with serial number on a CD.

i just bought some old Mac laptops and the systems on them are El Capitan.

Adobe informs me that the software will not verify with them ......as they dont support El Capitan in their servers to do this. They suggest I upgrade my system to Mojave.

Q: I was told cs6 does not work on certain Mac systems like Mojave’s? Is this true (or)will my software work on Maverick? Just need indsign, photoshop and acrobat to me.

totally at a loss as to why I have been cut out from my product and don’t want to change server to find out - they don’t verify the software again.

thanks Daryl

This topic has been closed for replies.

Nancy OShea

Community Expert

@daryl7372

TLS 1.2 (Transport Layer Security) connections are required now. Older TLS 1.0 and 1.1 are end of life.

According to my sources, Apple did not release full TLS1.2 protocols until macOS 10.9.1 (Mavericks). You would need to upgrade your OS accordingly and get a better browser with TLS 1.2 enabled. Otherwise, you cannot connect to Adobe's servers. See below for more details.

Hope that helps.

Nancy O'Shea— Product User & Community Expert