CS6 not opening on new MacBook Pro

Question

Hello! I am having issues with my CS6 subscription. I paid almost $2k for my license and now I cannot open any of the programs on my new computer. Maybe a year after I purchased the full suite, Creative Cloud came out. I am not able to open any of the CS6 programs and I get an error saying this:

I've uninstalled and reinstalled and I get the same issue. I've installed legacy Have SE 6 runtime and still get this error. I've issued a ticket for this in the past and nothing was resolved. Can anyone help me fix this?

Thanks!

Bani Verma · Accepted Answer

Hi Adenhart,Sorry that you are having trouble installing and using your CS6 apps, i would recommend you to try the troubleshooting given in the following help document and share the results: Installing Creative Suite on macOS 10.12 (Sierra).Awaiting your response.

John T Smith · Answer

If this link doesn't help Download Java for OS X 2015-001 I don't think there is anything anyone may do... certainly not Adobe, since CS6 is no longer supported

Owners of old programs simply have problems with Mac El Capitan/Sierra... none of which is Adobe's fault... Adobe did not change your old program to make it stop working... Apple changed their operating system and THAT is why your old programs won't work, not because of anything Adobe did... Also... every time Apple issues an update, there is the risk that an old program that HAS been working will STOP working... bottom line, old programs require a matching old operating system

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