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Participant
November 19, 2021
Question

CS6 offline alert after typing serial number

  • November 19, 2021
  • 1 reply
  • 83 views

Hello!

I have a CS6 and I can't install it on my secound computer. After installation I type my serial number and I can not continue due to some offline problems etc.

I had the same problem few yeras ago and Adobe generate new serial number. But I can not use it for my secound computer.

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1 reply

John T Smith
Community Expert
Community Expert
November 19, 2021

>some offline problems etc.

 

Too vague to give any help... what is the exact message?

 

Maybe this?

TLS 1.2 is now required to connect https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html