Skip to main content
M
mikea_6279
Inspiring
August 27, 2024
Answered

CS6 Photoshop won't install

  • August 27, 2024
  • 3 replies
  • 2211 views

Hey! I've got my hands on a friend's old copy of CS6 Photoshop from way back, now I'm trying to install it on my Windows 11. However, the set-up does not work as after initialising the installator closes itself with no notice. I had to dig in PDApp.log to find the only errors that showed up during the initialisation process - those are what caused the programme to close itself. Does anyone have a solution?

[ERROR] PDApp.WindowManager - Cannot Create the APE stage instance
[ERROR] PDApp.WindowManager - APEWindow creation failed

[INFO] Setup - TimeLog: Event wait timeout
[INFO] Setup - Bootstrapping successful. PDApp launched. Quitting Bootstrapper
[INFO] PIM - PIMSqlite closeDB status 0
[INFO] PIM - FREE PIM Instance ...
[INFO] Setup - End Adobe Setup. Exit code: 0

 

I tried installing it on another device and it worked just fine.  I've moved the files to the Desktop and opened the setup file as an administrator. None worked - the window closes itself after the green initialisation bar hits the end.

Correct answer mikea_6279

I managed to find out what the issue is - I tried to install it while my PC's Operating System was Windows 11 Pro N, which does not have a lot of necessary drivers for games and apps. After a clean install into a non-N version, I managed to install the app with no issues whatsoever.

3 replies

M
mikea_6279AuthorCorrect answer
Inspiring
August 30, 2024

I managed to find out what the issue is - I tried to install it while my PC's Operating System was Windows 11 Pro N, which does not have a lot of necessary drivers for games and apps. After a clean install into a non-N version, I managed to install the app with no issues whatsoever.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    August 30, 2024

    oh, good to hear!  did it activate?

    L
    Lumigraphics
    Legend
    August 28, 2024

    Is your computer in Windows S mode?

    M
    mikea_6279Author
    Inspiring
    August 28, 2024

    I don't believe I am, no.

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    August 27, 2024

    1. Unless your friend received permission from Adobe to transfer his license to you, you're not legally allowed to install it.

    Educational versions of Adobe-branded products are not eligible for a transfer of license.

    https://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html

     

    2. Legacy CS6 from 2012 was built to run on Windows XP/Vista or Windows 7.  It's neither tested nor certified to run on newer devices and operating systems.

     

    3. Once the activation limit is exceeded, you would need to deactivate from previously installed devices. If those devices are not in your possession, you're stuck.  It's time to get modern software.

     

    ==============
    FREE Acrobat Reader -- view, comment, print & sign PDF.
    https://acrobat.adobe.com/acrobat/pdf-reader.html

    Paid Acrobat Pro -- the complete solution for creating and saving PDF.
    https://acrobat.adobe.com/acrobat/acrobat-pro.html

    Photoshop Elements or Premiere Elements (no subscription needed).
    https://www.adobe.com/products/photoshop-elements.html

    Creative Cloud Photography Plan (approx $10/month for 12 months). Includes the following:

    • Photoshop CC and Photoshop on iPad
    • Camera Raw
    • Lightroom on desktop, mobile and the web
    • Lightroom Classic
    • Portfolio website + hosting
    • Adobe Express (free starter plan)
    • Bridge
    • 20 GB cloud storage (upgradable to 1 TB).

    https://www.adobe.com/creativecloud/photography.html

    Premium Adobe Express ($10/month). Mobile & web-based graphics & video apps for social media content creators.
    https://helpx.adobe.com/express/using/express-overview.html

    Creative Cloud -- Bundled & Single Apps & Services for mobile, tablet, desktop & the web.
    https://www.adobe.com/creativecloud/plans.html

     

    Nancy O'Shea— Product User & Community Expert
    M
    mikea_6279Author
    Inspiring
    August 27, 2024

    Hey, thanks for the alternatives but I'd really rather stick to this one. Worked just fine when we tested it out on another Windows 11 device, but now, just doesn't work.

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    August 27, 2024

    That's the risk you take with discontinued, unspported software. It might work or it might not.

     

    If it was installed on more than two devices, you've probably exceeded the activation limit.

     

     

     

     

     

    Nancy O'Shea— Product User & Community Expert
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices