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Participant
January 10, 2020
Question

CS6 product key not valid

  • January 10, 2020
  • 2 replies
  • 251 views

I have bought the CS6 Master collection for Mac long time ago. Now I am trying to reinstall it to my computer, but it wont let me. It says the PRODUCT CODE is not valid..... I dont know what to do. Can anyone help me to fix the problem? 

 

Thank you very much. 

This topic has been closed for replies.

2 replies

Nancy OShea
Community Expert
Community Expert
January 10, 2020

Unfortunately, nobody in this user-to-user forum can help you with am invalid serial number.   Contact the vendor who sold you CS6.

 

If you purchased CS6 directly from Adobe, contact customer care by logging in below and click the chat bot icon. 

https://helpx.adobe.com/contact.html

 

Nancy O'Shea— Product User & Community Expert