Skip to main content
meliss_c5
Participant
December 27, 2017
Answered

CS6 Production Premium serial number won't work

  • December 27, 2017
  • 2 replies
  • 664 views

I bought Production Premium in like 2013, I'm trying to install it onto my mac but every time I input my serial number it says "This serial number is not valid for CS6 Production Premium." I'm not sure what to do...it's a valid product and I put the serial number from my Adobe Account page.

This topic has been closed for replies.
Correct answer John Waller

meliss_c5  wrote

I bought Production Premium in like 2013,

Bought for Mac or PC?

PC serial numbers do not work on Macs and vice versa.

If you have a PC serial number, you can swap it for a Mac serial number by following these steps

Transfer an Adobe product license

2 replies

John Waller
Community Expert
John WallerCommunity ExpertCorrect answer
Community Expert
December 28, 2017

meliss_c5  wrote

I bought Production Premium in like 2013,

Bought for Mac or PC?

PC serial numbers do not work on Macs and vice versa.

If you have a PC serial number, you can swap it for a Mac serial number by following these steps

Transfer an Adobe product license

John T Smith
Community Expert
Community Expert
December 27, 2017

Are you sure you downloaded the correct installer?

That message indicates a mis-match between installer and serial number