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CS6 Production Premium serial number won't work

Forum|Forum|8 years ago
December 27, 2017
2 replies
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I bought Production Premium in like 2013, I'm trying to install it onto my mac but every time I input my serial number it says "This serial number is not valid for CS6 Production Premium." I'm not sure what to do...it's a valid product and I put the serial number from my Adobe Account page.

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Correct answer John Waller

meliss_c5 wrote
I bought Production Premium in like 2013,

Bought for Mac or PC?

PC serial numbers do not work on Macs and vice versa.

If you have a PC serial number, you can swap it for a Mac serial number by following these steps

Transfer an Adobe product license

Community Expert

Correct answer

Community Expert

meliss_c5 wrote
I bought Production Premium in like 2013,

Bought for Mac or PC?

PC serial numbers do not work on Macs and vice versa.

If you have a PC serial number, you can swap it for a Mac serial number by following these steps

Transfer an Adobe product license

Community Expert

Community Expert

Are you sure you downloaded the correct installer?

That message indicates a mis-match between installer and serial number