CS6 serial number retrieval for downloading on product bought 8 years ago?

Forum|Forum|3 years ago
July 21, 2022
3 replies
140 views

I bought my copy of CS6 8 years ago and didn't wright down the serial number after using the redemption code. I never had an email attached to the download. The computer the software was on fried and data couldn't be recovered. I want to put it on my new computer but can't without the serial number. If I type in the redemption code it just gives me the message that it's being used on an account [Oops! This code has already been redeemed using a different Adobe ID.]. How can I get my serial number or am I out of luck?

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kglad

Community Expert

there are several possible ways to find/recover an adobe serial number.

1. search purchased materials: https://helpx.adobe.com/download-install/kb/find-serial-number.html

2. you can check your account (if you purchased from or registered with adobe AND you remember the adobe id used to purchase/register), https://accounts.adobe.com

3. if your adobe program is installed on another working hard drive, you can recover its serial number from that computer,

(win:) http://www.belarc.com/free_download.html

(mac:) https://mac-product-key-finder.com/