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Participating Frequently
February 2, 2019
Answered

CS6 suddenly ask for registration after each 30 days

  • February 2, 2019
  • 1 reply
  • 598 views

Hi,
I have bought and registrated on adobe.com several products, recently CS6 few years ago – Adobe Creative Suite Design & Web Premium.

After a Windows 10 uprgrade suddenly CS6 asks every 30 days for a registration, it claims my products are trial. They NEVER be a trial ones. Something changed in adobe.com. I log-in into my adobe account, take a serial number, paste it in app window and 30 days it is ok. Than again. It NEVER does years and I do not want this. Could you help me? Because a chat support with an Indian guy helped...only for 30 days.

Thank you

A@

This topic has been closed for replies.
Correct answer kglad

I have checked my boxes. I have CS5 DS Full, CS5.5 DP Upgrade and CS6 DP Upgrade from CS5.5.


if you don't need cs6, uninstall it using the uninstaller.  save your serial number and installation files so you can later re-install it, if you want (if and when your subscription ends).

1 reply

kglad
Community Expert
Community Expert
February 2, 2019

do you have any current adobe subscriptions?

if yes, do you need any cs6 programs (while your subscription is active)?

Participating Frequently
February 2, 2019

Yes. I have an adobe account (Adobe ID) and one of my CS6 programs opened.

A@

Participating Frequently
February 2, 2019

But when i full filled a CS6 serial number, it starts normaly without any annoying pop-ups...

A@